Education House Finland Contact Register Privacy Statement

1. Personal data controller

Education House Finland

Contact information:
Kansakoulunkatu 3
00100 Helsinki

Finland

learn@educationhousefinland.com

2. Data subjects

Customers, potential customers, business partners.

3. Purpose of use of personal data

Grounds for keeping the register:

• Personal data is being processed based on an existing customer relationship

• Personal data is being processed based on consent

4. Purpose for the register and the processing of personal data

Personal data is only being processed for predetermined purposes, which are:

• Customer relationship management

• Sharing information about services, events and news

5. Personal data recorded in the register

The customer register contains the following information:

• Contact information

• Name

• Invoicing and billing addresses

• E-mail

• Phone number

• Organization

Customer information

• Information on products/services bought

• Newsletter subscriptions

• Possible claims or refunds

• Your purchases on this site (item and value)

• Chosen payment method

• Possible use of discount or campaign codes

6. The data subject’s rights

The data subject has the following rights, and requests for their use should be sent to learn@educationhousefinland.com.

Right to access data

The data subject may check the data we have recorded.

Right to rectification

The data subject may request the rectification of inaccurate or incomplete personal data.

Right to object

The data subject may object to the processing of personal data if the data subject feels that personal data has been processed unlawfully.

Right to forbid direct marketing

The data subject has the right to forbid the use of personal data for direct marketing.

Right to deletion

The data subject has the right to request the deletion of data if personal data processing is not necessary. We will handle the request for deletion and proceed to either delete the data or state a justified reason for not being able to delete the data.

It should be noted that the controller may have legal or other rights to not delete the requested data. The controller is obligated to preserve accounting materials for the duration (10 years) set out in the Accounting Act (Chapter 2, Section 10). For this reason, materials related to accounting cannot be deleted before that term has expired.

Withdrawing consent

If the processing of personal data is only based on the data subject’s consent and not for instance on a customer relationship or membership, the data subject may withdraw consent.

The data subject may complain of the decision to the Data Protection Supervisor

The data subject has the right to demand us to restrict the processing of controversial data until the matter is solved.

Right to complain

The data subject has the right to complain to the Data Protection Supervisor if the data subject feels that we are violating the effective data protection regulation when processing personal data.

Contact information of the data protection supervisor:  www.tietosuoja.fi/en/index/yhteystiedot.html

7. Regular information sources

Customer information is regularly obtained from:

• From the customer as the customer relationship is born

• From the customer through an online form or at events and trade shows

• Publicly available websites

• ISC database

8. Regular disclosure of data

The data is not generally disclosed for marketing purposes outside Education House Finland Oy.

We have made sure that all our service provided are complying with data protection legislation.

9. Duration of processing

·  Personal data is usually processed for as long as the customer relationship exists.

·  The data subject may unsubscribe from our marketing list by clicking the link on each of our marketing e-mails.

10. Personal data processors

The controller and its employees process personal data. We may also outsource the processing of personal data partly to a third party, in which case we will guarantee with contractual arrangements that personal data is processed in compliance with valid data protection legislation and also otherwise appropriately.

11. Transferring data outside the EU

Data is regularly transferred outside the EU or the EEA. When data is transferred outside the EU and the EEA, we will safeguard the sufficient level of personal data protection by e.g. agreeing on matters related to the confidentiality and processing of personal data in compliance with legislation.

12. Automatic decision-making and profiling

We are not using the data for automatic decision-making or profiling.